Built for Blokes Who Don’t Like Waiting — or Wasting Time.
At The Smooth Geezer, we keep things straightforward. Whether you're ordering from down the road or across the globe, we aim to deliver your grooming gear quickly and hassle-free. And if it's not right, we've got you covered.
📦 Shipping Information
Order Processing
Orders are processed within 1–3 business days. Once dispatched, you’ll receive a tracking number via email to follow your parcel every step of the way.
UK Shipping
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Estimated delivery: 7–12 working days
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Free shipping on orders over £40
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Tracked shipping as standard
International Shipping
We ship worldwide. Typical delivery times:
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Europe: 7–15 working days
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US/Canada: 7–15 working days
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Australia/NZ: 10–20 working days
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Rest of world: 10–25 working days
Customs delays can happen, but we always provide tracking so you're in the know.
Customs & Import Duties
International customers may be responsible for local customs or import fees. These are not included in your order total and vary by country.
Incorrect Addresses
Please double-check your shipping details before placing your order. If your parcel is returned due to incorrect address info, we can reship—but additional charges may apply.
🔁 Returns & Refunds
30-Day Return Window
Not feeling it? You’ve got 30 days from delivery to request a return on eligible items.
We accept returns on:
Email info@thesmoothgeezer.com with your order number, reason for return, and photos (if needed). If approved, we’ll guide you through the return process.
Items We Can’t Accept Back (Unless Faulty)
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Used blades or shaving heads
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Opened skincare/grooming products
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Personal care kits showing visible wear
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Returns submitted after 30 days
Return Shipping
Return postage is your responsibility unless the item is faulty or incorrect.
🛠️ Faulty Items & Warranty
If your item arrives damaged or develops a fault within 30 days, we’ll replace it or refund you—no fuss.
Electric items are also covered by a 12-month warranty for manufacturer defects (not wear & tear or accidental damage).
Email info@thesmoothgeezer.com with proof of purchase, description of the issue, and photos or a short video.
💸 Refund Process
Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days. We’ll email you once it’s processed.
🧼 Summary (No Nonsense)
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30-day return window on eligible items
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Tracked global shipping
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12-month warranty on electricals
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Email: info@thesmoothgeezer.com with any issues
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No drama, no waffle — just honest customer service